Why we started Relai

I was working as a realtor when I realized just how expensive a missed call could be. One minute I was showing homes, the next my phone would buzz with a missed call—and by the time I followed up, the lead was gone.

The more I looked around, the more I saw the same problem everywhere: contractors losing jobs, lawyers missing clients, service businesses watching opportunities slip through the cracks—all because no one can answer the phone 24/7.

That’s why we built Relai. To make sure no business owner ever loses a lead just because they were busy, in a meeting, or on the job. With instant replies, built-in booking, and AI-powered follow-ups, Relai turns missed calls into conversations—and conversations into customers.

 FAQs

  • Relai instantly detects the missed call and sends your customer a professional text message on your behalf. You’ll also get a notification so you never lose track of who reached out.

  • No. Relai works with your existing business phone number. We simply connect to it so that when calls are missed, Relai can respond automatically.

  • Absolutely. Every message identifies your business clearly and includes simple opt-out instructions to stay compliant with carrier and federal SMS regulations.

  • Yes! Relai uses your Calendly link to let customers pick a time that works for them—even while you’re still busy. On our Engage plan, Relai can also send reminders and keep the conversation going until the appointment happens.